1. If I arrange a transfer with you, when will I know the exact date of loading?
 •  We will let you know the approximate date a week before the transfer, then will give you an exact date and time when carriage is confirmed, but at the latest a few days before the loading starts.
2. Do I need to insure my horse(s)?
 •  All horses and equipment travel at Owner's risk, and all horses to be fully insured by the Owner.
3. How do you feed and water the horses?
 •  Hay nets are tied up all the time and refilled by the drivers as horses required. Any personal feed regime you have, can also be provided (full details will be needed). The horses are watered as necessary, according to the season and the ambient temperature.
4. Do I need to put a gaiters on my horse's legs?
 •  On the bottom of the walls that separate the horses are elastic curtains which extend down to the floor, therefore injuries are unlikely. Even so, most horse owners consider protecting the legs of their horse(s) with gaiters, that is fully acceptable.
5. What kind of documents are needed for my horse(s)?

If your horse(s) travels within the European Union, a horse passport and a health certificate (TRACES) issued by the departure country’s government veterinary service will be needed.
If the horse is crossing EU boarder, then in additional to the passport and medical certificate further documentation will be needed, dependent on whether an event is to be attended or the horse is to be exported.
6. Is it possible to rest my horse(s) in a stable if the journey is longer than 24 hours?
 •  Yes. In every 21 hours our truks stop in a comfortable stable with the horses as the EU rules say it.We have links with stables in all over Europe and any one of them can host your horse(s) at anytime